Ordering

To get your book into production, we need:

• a completed Book Order Form (PDF 54kb).
• any other necessary forms, such as the Filing for Technical Details Form (PDF 11kb) or Promotional Tools Order Form (PDF 172kb).
• cover material (if you require design assistance) or a digital press-ready cover copied onto a CD or Submitted Online. If you submit a press-ready cover, we also require a matching hard copy to verify content.
• pages Submitted Online (which converts them into a PDF) or a hard copy of pages (to be scanned). We prefer a file sent via our web site.
• initial 1/3 payment.

If you submit your pages and cover online, please do so at the same time you send all other material. Download our checklist (PDF 73kb) to review your order before you send us your material.

We will begin processing your order when we receive all necessary material. You should receive a confirmation letter with a book identification number 5 – 10 business days after we receive your order. Refer to your book number if you call with questions.

We reserve the right to refuse any material upon receipt if it does not meet our specifications or we deem the material unsuitable.

Reorders

We will save your files for 5 years should you want to reorder. We must have a signed Reorder Form (PDF 28kb) to begin processing the order. Call us for reorder pricing.

If the cover requires changes, a new cover proof will be sent to you. Note: If your back cover includes a 10-digit ISBN and bar code, you will need to convert it to the newer 13-digit ISBN and bar code.

If pages require corrections, send us press-ready corrected pages (either a PDF file or hard copy). A new text proof will be sent if there are more than 20 corrections; however, you can request a proof if you have fewer. Text corrections are no charge. Additional corrections after receiving a proof will incur an extra charge. If you have more than 50 pages of corrections, we require new pages for the entire book.

Profits from your original order can finance your reorder; therefore, 1/2 of the payment is due with your order, and the balance is due before shipping.