Carefully proofread all pages BEFORE sending your order to avoid correction fees, additional proof charges, and delayed production.
As is customary in the printing trade, all orders are subject to a 10% overrun and underrun factor and will be shipped, invoiced, and billed accordingly.
If you are not able to place your order on our website, you can fill out the appropriate order form(s) and mail them to us.
You can download these order forms above or contact us if you need one mailed to you.
To submit your order by mail we will need:
You may upload your cover and inside pages via our File Uploader, or send in a flashdrive.
We require ⅓ of the estimated total cost be sent with your order. The next ⅓ installment is required when your proof is approved. The balance, including shipping costs and any adjustments, is due upon completion of your book and prior to shipping.
We accept payment by check, money order, MasterCard®, Visa®, and Discover®. All payments must be paid in U.S. currency.
You will receive a confirmation email with an order number 1–2 business days after we receive all the necessary material: order form(s), cover material, instructions, and inside pages. Refer to your order number if you call with questions.
Approximately one week after receipt of your confirmation email you can expect a FREE email proof, or choose a hard copy proof for an additional charge.
We reserve the right to refuse any material upon receipt if it does not meet our specifications or we deem the material unsuitable. Orders outside the USA are not accepted, except for APO, FPO, and USA territories.
Archived files are production files only and are NOT provided to the customer. We do NOT archive any original editable documents that may be sent to us. Therefore, we strongly recommend you back-up all your book files.
Please indicate any changes you are making and submit with your Book Reorder Form. We do not make any changes to your inside pages; you must submit corrected pages. We may be able to make changes to your cover. Contact us for details. Submit a new PDF and let us know if you want to see a proof before production.
Reorders follow the same pricing as your original order depending on how many books you wish to order. You can see all our pricing on our website, or you can contact us.
Half of the payment is due with your reorder, and the balance is due before shipping.